What is the status with delays related to COVID?

Last updated November 22, 2020 from KDP:

UPDATE ON COVID-19 IMPACT: We have seen increased demand as people have been guided to stay at home and are prioritizing essential items. We added COVID-19 impacts to our author experience below. We may be unable to ship books from the United States to international locations, which could impact your ability to place a proof or author copy order and your book’s search results on some Amazon sites.As a result of these efforts, you may experience the following:

We’ve temporarily reduced product selection available for delivery from Amazon.com to international locations, so items may not appear in search results for customers based outside of the US. Amazon is focusing on high-priority items, so some physical items may be unavailable or have extended delivery times. There may be changes in our ability to ship products internationally, and some products are temporarily unavailable to be shipped outside of the United States. As a result, proofs and author copies may be unavailable to be shipped to your selected address. Even for eligible destinations, new books face a delay of up to 5 days before they can be shipped internationally. In order to provide you with more flexibility at this time, we will temporarily allow pre-orders to be delayed or cancelled without penalty. After you've made your changes, please contact us with the ASIN of your pre-order to have the penalty removed.

The impact of COVID-19 is still developing, so we will keep you updated here and via our KDP forum. Thank you for your patience and understanding.

To delay or cancel a pre-order, please follow the standard process detailed here.

KDP Publishing & Support Delays: Your titles may experience a temporary delay in publishing, or our response times may be longer than 24 hours for email responses. Our teams are working to publish your books and respond to inquiries as quickly as possible.

For a current and updated statement directly from KDP, please visit their contact page here.